Please note there are currently delays with shipping due to COVID-19 and orders are currently taking longer than specified below to reach their destination.
Please allow 2-3 business days for your order to be processed and packed before shipping.
Once your order is shipped, we are unable to accept liability for items that are misplaced or damaged during the shipping process and are unable to offer refunds in these circumstances.
AustraliaStandard shipping (tracking included) — $6 flat rate
Free standard shipping applies to orders over $150.
Average shipping times within Australia vary from 2-7 business days, based on your location.
New ZealandStandard shipping (tracking included) — $15.95 flat rate
Free standard shipping applies to orders over $250.
Please note we are not responsible for import duties, fees or taxes. Average shipping times to New Zealnd vary from 4-6 business days, based on your location.
We do not currently offer shipping to other parts of the world but hope to in the near future.
For all returns, refunds and exchange enquiries please contact firstname.lastname@example.org
Our returns policy lasts 14 days. If you have not been in contact with us within 14 days from the delivery of your purchase, we are unable to offer you a refund or exchange.
To be eligible for a return, your item must be unworn/unused and in the same condition that you received it with all original packaging and tags.
Sale items are not eligible for refunds or exchanges.
Shipping costs are non-refundable.
Please be aware you are agreeing to this when making a purchase. You will also be responsible for paying your own shipping costs for returning any items.
For all other enquiries please contact email@example.com