Shipping + returns


SHIPPING

Please note there are currently delays with shipping due to COVID-19 and orders are currently taking longer than specified below to reach their destination. 

Please allow 2-3 business days for your order to be processed and dispatched.

Once your order is shipped, we are unable to accept liability for items that are misplaced or damaged during the shipping process and are unable to offer refunds in these circumstances.

Free Local Delivery

We offer free local delivery to our Adelaide customers in the metropolitan northern suburbs. This shipping option will display at checkout if you are eligible. We will endeavour to deliver within 2-3 business days (quicker if we can), but please note we are a family run business with two little girls on the go also! Please leave any special delivery instructions in the notes. 

*Please note free local delivery is not available on the product range from Linen Social, Tooshii and In Her Element - please place a separate order for these items.  

And as always - feel free to email or message on Instagram if you have any enquires. For all other shipping, see below. 

Australia

Standard shipping (tracking included) — $6 flat rate

Free standard shipping applies to orders over $150.

Average shipping times within Australia vary from 2-7 business days, based on your location.

New Zealand

Standard shipping (tracking included) — $15.95 flat rate

Free standard shipping applies to orders over $250.

Please note we are not responsible for import duties, fees or taxes. Average shipping times to New Zealand vary from 4-6 business days, based on your location.

International Shipping

We are more than happy to ship internationally. Please email your order enquiry along with your shipping address to hello@habitatandkin.com and we will be in touch as soon as possible with a shipping quote. 

RETURNS + REFUNDS


For all returns, refunds and exchange enquiries please contact hello@habitatandkin.com

Our returns policy lasts 14 days. If you have not been in contact with us within 14 days from the delivery of your purchase, we are unable to offer you a refund or exchange.

To be eligible for a return, your item must be unworn/unused and in the same condition that you received it with all original packaging and tags.

Sale items are not eligible for refunds or exchanges.

Shipping costs are non-refundable.

Please be aware you are agreeing to this when making a purchase. You will also be responsible for paying your own shipping costs for returning any items.

For all other enquiries please contact hello@habitatandkin.com